1.Q:Are you a factory or trading company? A:We are a factory with excellent price-performance ratio of items. The larger your order quantity is, lower the unit price will be.
2.Q:What information should I provide for making my own plate and trays? A:Tell us the styles or forms,material,dimension,surface process,printing requirement,and quantity of your items.
3.Q:Can you help with the design? A:Yes,we have professional designers offering free designing service. If you can provide artwork or pictures,please send them to us in the following formats:cdr,eps,jpg,ai,psd,pdf. 4.Q:Do you have MOQ? A:Depands on different ideas, Can be negotiated. The larger the quantity is, the competitive the unit price will be. Depands on different ideas, Can be negotiated.
5.Q:When can I get the quotation? We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
6.Q:Shall I need to prove the brand/logo ownership and offer the certificate of authorization? A:Yes, and we make your items after receiving the certificate of ownership and authorization. 7.Q:Can I get a sample,is that for free? A:Samples in stock can be sent to you directly after you pay the freight. Only printing fee and mould charge you need to pay for in making samples. 8.Q:How long can I get the sample? A:After we receive the relevant expenses,samples will be ready and sent to you via express in 7-10 workdays.
9.Q:What about the lead time for bulk production? A:It depends on the order quantity and the production season.
10.Q:What payment methods do you accept? A:We support T/T,and L/C and so far. 11.Q:Why choose us A:1. Owner of manufacturer and Export all over the world. 2. Perfect workmanship and Customs first 3.High quality with reasonable price
12.Q Do you have AFTER-SALES SERVICE? A: Yes, we do. We provide 7/24 after sales service. We respect every customer as our friend no matter where they come from and we would like to build up friendship.We aim to be our clients' reliable partner in China!